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Highest level of customer service and professionalism.
“I had mold in the basement and they inspected, assessed the extent of the damage, communicated with my insurance adjuster and myself all with the highest level of customer service and professionalism. The crew at Alpine of Nan, Melinda and Kevin will take care of you”
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We were very pleased. We can not say enough about them.
“They were very professional. They came in and did the job. Everything they did was discussed. We got a call from them every day to tell us when they would be back. It was very professional. We were very pleased. We can not say enough about them.”
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I can’t speak more highly of Alpine Cleaning
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I can’t speak more highly of Alpine Cleaning. We had a horrible experience (like most of us who need a mediation company) with a leaking washing machine.
There is never a good time for this kind of disruption but the timing of this mishap was seriously awful for my family. Our amazing experience with Alpine Cleaners made the situation tolerable and actually easy. We worked with Kaitlyn and her manager and team who did an outstanding job - superb customer service.
They went out of their way to make this process as smooth as possible. Kaitlyn is a gem. Alpine Cleaning is lucky to have her and we were lucky enough to work with Alpine.
Thanks again for all your help!
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They are at the top of my list!
“After I discovered that my roof was leaking, I was referred to Alpine by my insurance adjustor. Alpine contacted me right away and set up a time to come out and assess the damage. A crew was sent out a few days later (on a Saturday) to remove damaged drywall and insulation as well as set up fans and dehumidifiers to dry the space out. A few weeks later, I had a plumbing leak and called Alpine up to see if they could come out and let me know if there was damage I could not see (between the floor and ceiling). I texted the owner and someone from the main office called me within 10 minutes to get something scheduled. Everything with Alpine was so easy. They were reliable, dependable, and extremely trustworthy. Both Tami and Kevin responded to my calls and texts right away. My insurance covered the repairs for the roof leak, so I'm not certain what the cost of that work was. Having dealt with a different restoration company a year ago after a fridge leak and coming home to WAY more of my flooring and walls removed that I expected, I was grateful for the honesty and conservativeness of this company. They did their best to minimize damage and I felt they were very conservative with their demo work. They explained that they would need to remove a small portion of the wall and from there could assess if more needed to be removed based on the amount of water or mold found in the space. When I called a few weeks later about a plumbing leak, Tami came out and explained that the water in the floor was right on the line for further action being needed (i.e. pull the toilet out and put in a dehumidifier). She offered to call my contractor and the owner of the company to determine the best next steps. It was clear that she did not want to cause me any unneeded work, expense, or repairs to my house. A few hours later she called and told me to keep heat and fans on the area and that she would come back in 3 weeks to see if it had dried up on its own. I so appreciated the honesty and willingness to explore options that were in my best interest (not necessarily in the company's best interest from a money standpoint). This is definitely a company I hope to never have to call again, but if I do, or if someone I know needed a recommendation, they are at the top of my list!”
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It was very professional. We were very pleased. We can not say enough about them.
“They were very professional. They came in and did the job. Everything they did was discussed. We got a call from them everyday to tell us when they would be back. It was very professional. We were very pleased. We can not say enough about them.”
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Will use this company again when needed.
“Excellent service. Will use this company again when needed.”
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Extremely attentive and careful during the packing in and out of my household items.
“Alpine employees were extremely attentive and careful during the packing in and out of my household items. They were also great during the cleaning process and very organized and got everything done in a timely fashion.”
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I cannot say enough about how awesome they are! Their employees work so hard, and they did a great job.
“Alpine completed the restoration of our basement in November of 2016. I cannot say enough about how awesome they are! Their employees work so hard, and they did a great job. Their office staff is also excellent!”
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So great to be in contact with such a wonderful company.
“They were efficient, helpful, and productive. They were clear about timelines and expectations and worked well with us when we had particular instructions about something being packed. All our items arrived on time and in perfect condition. So great to be in contact with such a wonderful company post-fire, it makes the stress of everything so much less. Thanks Alpine!”
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Thorough, and on time!
“Management and crew are nice, thorough, and on time!”
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So great to be in contact with such a wonderful company post-fire, it makes the stress of everything so much less.
“They were efficient, helpful, and productive. They were clear about timelines and expectations and worked well with us when we had particular instructions about something being packed. All our items arrived on time and in perfect condition. So great to be in contact with such a wonderful company post-fire, it makes the stress of everything so much less. Thanks Alpine!”
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I cannot say enough about how awesome they are!
“Alpine completed the restoration of our basement in November of 2016. I cannot say enough about how awesome they are! Their employees work so hard, and they did a great job. Their office staff is also excellent!”
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Professional, polite and hard working
“Professional, polite and hard working. They let me know what was going on every step of the way. Excellent customer service.”
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They did exactly what they said they'd do, every step of the way.
“Read Nancy H.'s review of Alpine Service Team of Professionals on Yelp”
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Alpine employees were extremely attentive and careful during the packing in and out of my household items.
“Alpine employees were extremely attentive and careful during the packing in and out of my household items. They were also great during the cleaning process and very organized and got everything done in a timely fashion.”